This is a lesson I learned again as I came away from the ASD show in Las Vegas last week.
The name of the company is Nanoions (nano-ions.com) and they claim their product will increase energy, improve health, strength, and balance.
As I was walking the booths a gal called me to the side to show me a bracelet that would help “balance” me and help me with any pain I had. How she demonstrated this was she had me hold out my arm to my side and stand on one leg. She then pushed down on my arm, knocking me off balance. She then placed one of their bracelets on my arm and had me stand in the same way. She pushed down. I did not get knocked off balance. This was their demonstration that their product worked. In reflecting on the experience I realized that I might have been able to resist as well the first time as I did the second time, if I had not been taken by surprise about what she was going to do.
Lesson #1: Repeat the experiment knowing what the experiment was going to be. If truly an effective “remedy”, I believe the results would have been the same between the surprise first experiment, and the second one, knowing what was coming.
Because I suffer from the occasional nausea producing sinus headache and have been desperate to find something outside of drugs that would help, I was willing to give the product the benefit of the doubt. But I was not desperate enough to spend $300.00 for it. She kept lowering the price to keep me at the booth as she worked me on the touted benefits.
Lesson #2: If the sales(person) keeps lowering the price, there is a HUGE margin built in to it. Why would a company sell at a loss?
I also purchased one for my wife who suffers from shoulder pain (something Olga, the saleswoman, said this would help alleviate), at nearly 50% off of what I paid for mine… Odd, that. (see lesson #2)
Olga, said that there was a lifetime warranty on the product. I was so caught up in the whirlwind sales pitch that I didn’t ask about money back if it didn’t work, and she didn’t mention one (Good job, Olga).
So, I get home wearing this rather good looking bracelet that was supposed to help me out, and gave my wife hers. She put it on and within an hour’s time, she told me that her arm hurt. “Let’s take it off, and see what happens,” I said. She did, and the pain went away. “Put it back on,” I suggested. She did, and the pain came back.
Ok, so that didn’t work. That Sunday I had a sinus headache… Time to go for the refund. I sent them an email with the request, and after 4 days there has been no reply of any type. So, I went to their website, and this is what I found (directly off their website):
Thank you for shopping with us,All sales are final, Nano Ions do not offer any refunds and we offer exchange within 14 days from receipt only. Individual result may vary, expo enterprise inc does not make any specific claims or guaranties for intended results. Any statement or benefit or inferred statement of benefit have not been evaluated by the United States FDA. Expo enterprise inc products are not intended to diagnose, treat, cure or prevent any disease. Nano Ions is not responsible for any side effects or product interactions.”
3 year Warranty
We guarantee our bracelets to be free of manufacturing defects for up to 3 years. If you find a defect within that time- frame we will offer a replacement no questions asked. Please note warranty is limited to one replacement per item purchased, customer will be responsible for shipping costs.”
Lesson #3: Don’t spend the money until you have done the research. These companies depend upon the spontaneous purchase.
Hmmm… No returns. They are not willing to stand by their product. If you spent the full $299.99 for one or more of their bracelets, and it didn’t work for you, you lost. Heck! If you spent HALF that much, you lost… No, if you spent more than $19.99 for one, you lost.
The warranty is not “Lifetime”, it’s 3 years, one time replacement.
So, I have a nice looking overpriced bauble. And, damnit! I’m going to wear it because I spent the money on it! Even though it’s doing squat for me.
Don’t buy the hype, the whirlwind sales pitch, the overpriced, unbacked product of a manufacturer that makes claims they are not willing to support. Their interest is not in you, just in how much money they can take you for, and then leave you hanging.
Nanoions, and others who don’t give you all the information up front = Buyer beware.
So, besides an excellent reminder about this principle, what does this have to do with Pakanuni Outdoor?
– We will not pressure you.
– If you have any questions about our policies, please ask before you buy.
– We back our products.